Rules To Be Followed In Case Of Goods Damage - Ducati MIG Guía De Uso Y Mantenimiento

They are suitable for the use normally associated with goods of that
par+icular type;
They conform to the description made by the seller and possess the
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same characteristics as the item that the seller presented to the
consumer customers as a sample or a model;
They have the characteristics and pereormance capabilities normally
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associated with a product of the same type, which a consumer may
reasonably expect in view of the nature of the items and, if applicable,
in view of the public statements concerning the specific characteristics
of the product made by the seller, the manufacturer or an agent or a
representative of the lat+er, with special regard to the contents of
adver+s and labels;
They are also suitable for the par+icular use intended by the consumer
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as was made known by the lat+er to the seller when the contract was
entered into, and was accepted by the seller also based on conclusive
evidence.
The consumer customer loses every right if the nonconformity defect is
not notified to KP Srl within the established time period of two months of
the date on which the defect was first observed.
Having notified the defect, the consumer shall have the right to request
that the product be repaired or replaced. KP Srl shall reply within and not
later than seven working days of the date on which the notification was
received. If the repair or replacement of the product proves impossible or
too burdensome, KP Srl shall proceed by applying an appropriate
reduction in the price that was paid or by refunding the entire amount
paid and terminating the Contract.
In this case, it is up to you to specify the modalities for the reimbursement
of the amounts paid.
The warranty does not apply if your bicycle:
is used in races or competitions;
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is used for commercial purposes (e.g. rent);
•
is used in a difeerent manner from the use it was designed for;
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maintenance has never been made
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is not repaired by a specialist bike shop.
•
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The warranty is valid only if original components are used, including those
that have been replaced.

Rules to be followed in case of goods damage

In case of damages occurred during goods transpor0, it is necessary to
comply with the following rules:
1) In case of apparent damages, that is to say damages that are visible
during delivery, you will have to proceed as follows:
make due reserves on the relevant transpor+ and/or delivery
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documents to be signed by receipt of goods. Such reserves will have to
be as much detailed as possible; pls specify kind and degree of
damage or loss.
You will also have to make due reserves in case of visible damages of
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packages.
inform immediately KP Srl company about the damage occurred
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writing all delivery data and relevant photographic proof of the
package and damaged par+s
2) In case of hidden damages, that is to say damages that are not visible
during delivery, you will have to proceed as follows:
inform immediately KP Srl company about the damage occurred
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writing all delivery data and relevant photographic proof of the
package and damaged par+s.
Kp srl company refuses all responsibility if the consignee does not comply
with the a.m. damage survey procedure.
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