Troubleshooting
The cooler compartment
temperature is set to a very high
degree. >>> Temperature setting
of the cooler compartment has an
effect on the temperature in the
freezer compartment. Wait until the
temperature of relevant parts reach
the sufficient level by changing the
temperature of cooler or freezer
compartments.
The doors were opened frequently
or kept open for long periods.
>>> Do not open the doors too
frequently.
The door may be ajar. >>> Fully
close the door.
The product may have been recently
plugged in or a new food item is
placed inside. >>> This is normal.
The product will take longer to reach
the set temperature when recently
plugged in or a new food item is
placed inside.
Large quantities of hot food may
have been recently placed into the
product. >>> Do not place hot food
into the product.
Shaking or noise.
The ground is not level or durable.
>>> If the product is shaking when
moved slowly, adjust the stands to
balance the product. Also make sure
the ground is sufficiently durable to
bear the product.
Any items placed on the product
may cause noise. >>> Remove any
items placed on the product.
The product is making noise of liquid
flowing, spraying etc.
The product's operating principles
involve liquid and gas flows. >>>
This is normal and not a malfunction.
There is sound of wind blowing coming
from the product.
The product uses a fan for the
cooling process. This is normal and
not a malfunction.
There is condensation on the product's
internal walls.
Hot or humid weather will increase
icing and condensation. This is
normal and not a malfunction.
The doors were opened frequently
or kept open for long periods.
>>> Do not open the doors too
frequently; if open, close the door.
The door may be ajar. >>> Fully
close the door.
There is condensation on the product's
exterior or between the doors.
The ambient weather may be
humid, this is quite normal in humid
weather. >>> The condensation
will dissipate when the humidity is
reduced.
The interior smells bad.
The product is not cleaned regularly. >>>
Clean the interior regularly using sponge, warm
water and carbonated water.
Certain holders and packaging materials
may cause odour. >>> Use holders and
packaging materials without free of odour.
The foods were placed in unsealed holders.
>>> Keep the foods in sealed holders. Micro-
organisms may spread out of unsealed food
items and cause malodour. Remove any expired
or spoilt foods from the product.
The door is not closing.
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Refrigerator / User Manual