WATER ACE warrants to the original consumer purchaser ("Purchaser" or "You") of its products that they are free from defects in
material and workmanship for a period of twelve (12) months from the date of the original consumer purchase.
If, within twelve (12) months from the original consumer purchase, any such product shall prove to be defective, it shall be repaired
or replaced at WATER ACE's option, subject to the terms and conditions set forth below. The original purchase receipt and product
warranty information label are required to determine warranty eligibility. Eligibility is based on purchase date of original product –
not the date of replacement under warranty. The warranty is limited to repair or replacement of product only – Purchaser pays all
removal, installation, labor, shipping, and incidental charges.
For parts or troubleshooting assistance, DO NOT return product to your retail store. Contact WATER ACE Customer Service at
1-800-942-3343 (U.S.A. only).
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet
where it was purchased immediately after the discovery of any alleged defect. WATER ACE will subsequently take corrective action as
promptly as reasonably possible. No requests for service will be accepted if received more than 30 days after the warranty expires.
Warranty does not apply to products used in commercial/rental applications.
SEWAGE PUMPS
DO NOT return a sewage pump (that has been installed) to your retail store. Contact WATER ACE Customer Service. Sewage pumps that
have seen service and been removed carry a contamination hazard with them.
If your sewage pump has failed:
• Wear rubber gloves when handling the pump;
• For warranty purposes, return the pump's cord tag and original receipt of purchase to the retail store;
• Dispose of the pump according to local disposal ordinances.
Exceptions to the Twelve (12) Month Limited Warranty
Product
R106, R107 Non-Submersible Utility
RES Submersible Utility
R33SP Submersible Sump Pump
R50SP Submersible Sump Pump
R3S Submersible Sump Pump
R5V Submersible Sump Pump, Pre-Charge Water System Tank
R50VLT, R75VLT Sump/Effluent Pumps
R5PILT Pedestal Sump Pump
R7W Submersible Sewage Pump
General Terms and Conditions
You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does not apply to
the following: (1) acts of God; (2) products which, in WATER ACE's sole judgement, have been subject to negligence, abuse, accident,
misapplication, tampering, or alteration; (3) failures due to improper installation, operation, maintenance or storage; (4) atypical or
unapproved application, use or service; (5) failures caused by corrosion, rust or other foreign materials in the system, or operation at
pressures in excess of recommended maximums.
This warranty sets forth WATER ACE's sole obligation and purchaser's exclusive remedy for defective products.
WATER ACE SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING WARRANTIES
SHALL NOT EXTEND BEYOND THE DURATION PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal rights and You may
also have other rights which vary from state to state.
WATER ACE PUMP CO. • 293 Wright St. • Delavan, WI U.S.A. 53115
RETAIN ORIGINAL RECEIPT FOR YOUR RECORDS.
LIMITED WARRANTY
Phone: 1-800-942-3343 (U.S.A. only)
Web Site: http://www.waterace.com
12
Warranty Period
90 days
2 Years
3 Years
5 Years
Lifetime