Smart Diagnosis™ Feature - LG LSD4913 Serie El Manual Del Propietario

44 SMART FUNCTIONS
Smart Diagnosis™ Feature
This feature is only available on models with the
d icon.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE's
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-
Fi unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped
appliance, it can transmit troubleshooting data to a
smartphone using the LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the
instructions provided in the LG ThinQ application.
Using Audible Diagnosis to Diagnose
Issues
c or
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the
instructions for audible diagnosis provided in the
LG ThinQ application.
1
Open the LG ThinQ application on the smart
phone.
2
In the application, select the appliance from your
list of connected appliances and then press the
dots at the upper right of the screen.
3
Select Smart Diagnosis, then press the Start
Smart Diagnosis button.
NOTE
• If the diagnosis fails several times, use the
following instructions.
4
Select the Audible Diagnosis.
5
Follow the instructions on the smart phone.
6
Keep the phone in place until the tone
transmission has finished. View the diagnosis on
the phone.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.