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TROUBLESHOOTING

This section includes a list of error messages and frequently asked questions for problems you may encounter with
your blood pressure monitor. If the products is not operating as you think it should, check here before arranging for
servicing.
PROBLEM
SYMPTOM
Display will not
No power
light up.
Display is dim
Low batteries
or show
E 01 shows
E 02 shows
E 03 shows
Error message
E 04 shows
EExx, shows on the
display.
Warning message
"out " shows
CHECK THIS
Batteries are exhausted.
Batteries are inserted incorrectly.
Batteries are low.
The cuff is too tight or too loose.
The monitor detected motion,
talking or the pluse is too poor
while measuring.
The measurement process does not
detect the pulse signal.
The monitor detected motion,
talking or the pluse is too poor
while measuring.
A calibration error occurred.
Out of measurement range
15 I UK
REMEDY
Replace with new batteries
Insert the batteries correctly
Replace with new batteries
Readjust the cuff ,not too loose or
too tight and then measure again.
Relax for a moment and then
measure again.
Loosen the clothing on the arm and
then measure again
The treatment of the measurement
failed.
Retake the measurement. If the
problem persists, contact the
retailer or our customer service
department for further assistance.
Refer to the warranty for contact
information and return instructions.
Relax for a moment message
measure again. If the problem
persists, contact your physician.

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