Problem
Scanned data is
incorrectly displayed
on the host.
Although the green
and red LEDs are on,
the scanner does not
produce the omni-
directional scan
pattern.
USB or Synapse host
not functioning
properly.
Note:
If the symbol still does not scan, contact distributor or call the
local Symbol Support Center. See back cover for telephone
numbers.
Possible Causes
Scanner is not programmed
to work with the host. Check
scanner host type
parameters or editing
options.
The scanner has gone into
the Low Power "Motor
Sleep" Mode.
Scanner does not recognize
host.
Possible Solutions
Ensure proper host is
selected.
For RS-232, ensure the
scanner's communication
parameters match the host's
settings.
For keyboard wedge, ensure
scanner is programmed with
the correct country code and
that the CAPS LOCK key is
off.
Ensure editing options (e.g.,
UPCE-to-UPCA Conversion)
are properly programmed.
Press the Volume Control &
Wakeup button to awaken
the unit.
Remove and reinsert
external power supply to
force cable to autodetect
correct host.
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