Troubleshooting - Pandigital ZINK PANPRINT01 Guia Del Usuario

Q: Will I need to install any printer driver?
A: Only if you will be printing from your computer. The required driver is located on the CD
included with the printer. (Refer to "Print from a Windows Computer" on page 13.)
Q: What operating systems are compatible with the printer?
A: Windows XP SP2 or above, Vista SP2, Mac OS X version 10.4/10.5
Q: Do I need to purchase inkjet or printer cartridges?
A: No. The color is already embedded in the ZINK Paper
needed.
Q: Where can I order more Pandigital ZINK Paper
A: Purchase from your local retailer or online from our website: http://www.pandigital.net.
Q: Is the printer ICC ver 4 and Colorsync compatible?
A: Not at this time; subtle color differences may occur.

Troubleshooting

Issue
®
Smartsheet or ZINK
®
Paper won't feed
Unreadable file
Printed image has vertical
lines
Printed image has horizontal
color lines or scratches
Printed image has white
dots, or white dots with lines
behind
Printed image is blurry
Printed image is too dark
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Solution
Remove the ZINK Paper
• Make sure you have 10 or less sheets of paper in the tray
• Make sure the sheets are flat and are not stuck together
• With the tray closed, carefully slide the bottom sheet
slightly in and out of the feed end of the tray to ensure it is
not stuck.
Put the sheets of paper back in the ZINK Paper
should automatically resume.
Stand-alone printing can only accept JPG (baseline and EXIF)
format, up to max 3000x4000 pixel image size, maximum 5MB file
size, and file names with standard alpha characters (i.e., no
special characters are allowed). This does not apply to PC or
PictBridge printing.
Make sure the printer is on a hard and smooth surface, and that
the sheets of paper can be fed all the way out without anything
obstructing the feed path.
May be caused by dust, water drops, or moisture on the ZINK
®
Paper surface during printing. Run the Smartsheet
printer multiple times until the lines or scratches are gone.
Same as above
The original image file may be very small or a low resolution. Use
a larger image or higher resolution file.
You can print the image from your PC and use the print driver
options to adjust the Brightness, Contrast, and Color.
®
, so no printer cartridges are EVER
®
and other parts for the printer?
®
tray.
®
tray and the print
®
through the
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