Care and Cleaning
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Use a dry cloth to clean the doorbell and push button.
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Do not use cleaners or polishes.
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Do not use any fluids on the doorbell or push button.
Troubleshooting
Problem
Possible Cause
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The doorbell does
not sound.
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The batteries
seem okay, but
the doorbell does
not work after
□
installation.
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The doorbell
sounds when not
intended (false
triggers).
The batteries are not in-
stalled correctly.
The batteries are dead.
The push button and doorbell
are not synced.
The chime is muted.
Dip switch #1 in the push
button has been moved to
the "ON" position.
The doorbell or push button
is mounted on metal or near
metal studs.
The doorbell is mounted near
a concrete floor or wall.
The doorbell and push button
are installed too far apart.
The doorbell is receiving
interference from another
wireless device.
Solution
□
Make sure the batteries are installed according to
the diagram inside the push button and doorbell.
□
Check the charge of the push button and doorbell
batteries and replace them if necessary.
□
Sync the push button and doorbell:
□
Press and hold the " Sync/Music " button on the
doorbell until the doorbell sounds a "Beep-
Beep".
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Press the push button within 30 seconds. The
doorbell will sound a "Beep-Beep" tone to
indicate the push button is synced.
□
Press the push button to ensure operation.
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Press and release the mute button until the green
light is turned off.
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Ensure dip switch #1 is in the "OFF" position in the
push button and follow the steps above to re-sync
the push button and doorbell.
□
Metal reduces transmission range. Use 1/4 in. to
1/2 in. (6 to 13 mm) wood shims to move the door-
bell or push button away from the metal surface.
□
Concrete may reduce range. Move the doorbell
away from the concrete surface.
□
Locate the doorbell closer to the push button.
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Reset the doorbell and push button:
□
Remove the push button batteries. Wait 30
seconds.
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Press and hold the push button for 10 to 15
seconds within 60 seconds after installing the
battery into the push button.
□
Press and hold the " Sync/Music " button on the
doorbell until the doorbell sounds a "Beep-
Beep-Beep-Beep".
□
To re-sync the push button and doorbell, press
and hold the " Sync/Music " button on the door-
bell until the doorbell sounds a "Beep-Beep".
□
Press the push button within 30 seconds. The
doorbell will sound a "Beep-Beep" tone to
indicate the push button is synced.
□
Press the push button to ensure operation.
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