Care And Cleaning; Troubleshooting - HAMPTON BAY HB-7311-03 Guía De Uso Y Cuidado

Care and Cleaning

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Use a dry cloth to clean the doorbell and push button.
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Do not use cleaners or polishes.
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Do not use any fluids on the doorbell or push button.

Troubleshooting

Problem Possible Cause
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Doorbell does not
sound.
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Push button
battery seems
okay, but the
doorbell does
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not work after
installation.
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Doorbell sounds
when not intended
(false triggers).
Push button battery is not
installed correctly.
Push button battery is
dead.
Doorbell is not receiving
power.
Push button and doorbell
are not synced.
The chime is muted.
Dip switch #1 in the push
button has been moved to
the "ON" position.
Doorbell or push button is
mounted on metal or near
metal studs.
Doorbell is mounted near
a concrete floor or wall.
Doorbell and push button
are installed too far apart.
Doorbell is receiving
interference from another
wireless device.
Solution
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Make sure batteries are installed according to the
diagram inside the push button.
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Check the charge of the push button battery and
replace if necessary.
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Make sure the plug-in doorbell has power.
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Sync the push button and doorbell:
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Press and hold the " Sync/Music " button on the
doorbell until the doorbell sounds a "Beep-Beep".
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Press the push button within 30 seconds. The
doorbell will sound a "Beep-Beep" tone to indicate
the push button is synced.
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Press the push button to ensure operation.
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Press and release the mute button until the green light
is turned off.
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Ensure dip switch #1 is in the "OFF" position in the
push button and follow the steps above to re-sync the
push button and doorbell.
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Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell or push
button away from the metal surface.
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Concrete may reduce range. Move the doorbell away
from the concrete surface.
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Locate the doorbell closer to the push button.
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Reset the doorbell and push button:
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Remove the push button battery. Wait 30 seconds.
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Press and hold the push button for 10 to 15 sec-
onds within 60 seconds after installing the battery
into the push button.
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Press and hold the " Sync/Music " button on the
doorbell until the doorbell sounds a "Beep-Beep-
Beep-Beep".
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To re-sync the push button and doorbell, press and
hold the " Sync/Music " button on the doorbell until
the doorbell sounds a "Beep-Beep".
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Press the push button within 30 seconds. The
doorbell will sound a "Beep-Beep" tone to indicate
the push button is synced.
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Press the push button to ensure operation.
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