Please check before asking for Support.
▼
If you do not comply with this User Manual, the product may not work properly even if there is no malfunction. Please take the following
measures accordingly if there is a problem with the product. If there is still a problem, please contact our Customer Service Center.
Problem
The water has a bad
taste and/or odor.
Water is not dispensed.
It does not dispense
enough water.
A severe noise is made.
The buttons do not work
properly.
There are floating
substances on the water.
Water is leaking from the
purifier.
While the device is
dispensing water, the GREEN
LED of the faucet is not
illuminated.
Asking for Repairs
It may not work properly due to worn out components that were continuously exposed to heat, moisture, dust and other pollutants.
If any of these symptoms occurs,
Please stop using the product. - Search for a Customer Service Center near you at www.cuckooworld.com.
10
Checklist
・ Was it left idle for a long time?
・ Do you need to replace the filters?
・ Is the tap water being supplied properly?
・ Have you pressed the Outflow button firmly?
・ Is the power supplied properly?
・ Do you need to replace the filters?
・ Have you closed the Locking Valve?
・ Do you need to replace the filters?
・ Is the floor under the product flat?
・ Does it touch any other stuff?
・ Does it become noisy after dispensing water?
・ Did you press the Outflow button for 30 seconds or longer?
・ Do you need to replace the filters?
・ Isn't your home or the external environment humid?
・ Is the assembled (connecting) part defective?
・ Isn't the Faucet Lighting function turned off?
❶
"Please check before asking for repairs."
❷
You can feel electricity when you touch the product with your hands;
❸
Other disorders or malfunctions occur,
▼
Recommendation
・ Please use it after draining it for about 10 minutes.
・ Replace the Filter. (Do not use a Non-Cuckoo filter.)
・ Open the Tap Water Supply Valve.
・ Check if the water supply tube is folded.
・ Check if water is cut off.
・ Have you pressed the Outflow button firmly?
・ Please check if it's plugged in.
・ Contact our Customer Service Center for filter replacement.
・ Open the Locking Valve.
・ Replace the Filter. (Do not use a Non-Cuckoo filter.) (The quantity of
dispensed water varies in accordance with water pressure.)
・ Install the product on a flat and solid floor.
・ Make sure it does not touch anything else.
・ It's directly connected to public water supply and ensures the water is
maintained at a certain level.
・ It is a normal operation that blocks the input of buttons when the
Outflow button is pressed for 30 seconds or longer in order to prevent
a wrong operation caused by foreign substances.
・ Take your hand off the Outflow button, and then press it again.
・ Replace the Filter. (Do not use a Non-Cuckoo filter.)
・ If the cold parts inside the Water Purifier meets humidity, dews can be
made, just as water drops are made on a cup with water.
・ Close the Tap Water Supply Valve and unplug the product. After that,
contact our Customer Service Center for a service.
・ Please turn on the Faucet Lighting function.
(Please refer to page 16 for how to set the function.)