Replacement Parts And Accessories - Beem CATER PRO Manual De Instruccione

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The dealer from whom you purchased the product is responsible in the first instance for

swapping (exchange or replacement), return of the product (withdrawal from the sales

contract) or reduction in the sale price. This is especially the case in the event of return

or claims for reduction in price, since these must be regulated with consideration for the

sale price. Refunding of the sale price in the event of a return or issue of a credit note in

the event of a price reduction can only be effected by the dealer from whom you bought

the product.

If defects should transpire, contrary to expectations, please fill in the Service Cheque

on the reverse of the warranty certificate and send it together with the carefully-packed

article to your dealer or to the customer service address given below. Outside of

Germany and especially in non-EC countries, send the article to your dealer or to your

local distributor. You can get information from the customer service address below,

preferably via email.

You can also arrange for repairs that are not covered by the warranty to be carried out

by customer service, outside of Germany via your dealer or distributor. These will be

invoiced on their individual merits.

The following applies for warranty and non-warranty repairs:

Rapid processing and return of your product can only be effected if you fill in the Service

Cheque on the reverse of the warranty certificate as completely as possible, especially

describing the defects or deficiencies in detail, and send the product directly to your

distributor or dealer or to the service centre that is responsible for your country.

In addition, the following applies for warranty repairs and warranty spare parts

deliveries:

A machine-generated and dated sales receipt or invoice is to be enclosed with the

product or spare parts order. Warranty services cannot be rendered without a machine-

generated and dated sales receipt or invoice, neither for repairs, spare parts nor other

claims.

Consumable parts & materials can be ordered from your dealer or from the stated

customer service address. Outside of Germany, please contact your dealer or the

responsible distributor in the first instance.

Contact your dealer or the stated customer service department if you want information

on products or wish to order accessories or ask questions relating to service matters.

Outside of Germany and especially in non-EC countries, please contact your dealer or

distributor in the first instance.

Customer service address, Germany:

BEEM GmbH, Customer Service Department, Dieselstrasse 19-21, D-61191 Rosbach,

Germany.

Telephone: +49 6003 9113-12 | Fax: +49 6003 9113-40 | email:

Internet: www.beem.de.

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