ZALMAN TM270VA LED Manual Del Usuario página 11

(b) by the use of parts or peripherals not authorized by ZALMAN;
(c) as a result of normal wear and tear;
(d) by use in an improper operating environment;
(e) by modification of the monitor;
(f) by the serial number or product code sticker being removed or defected;
(g) as a result of servicing by anyone other than an ZALMAN authorized service centre or its
authorized service agent(s)
(h) as a result of the monitor not being operated in conformity with ZALMAN's user manual.
6.The customer must ensure that the monitor is packed in appropriate packing for all handling.
Any damage due to improper packing will be chargeable to the customer.
7.The ZALMAN authorized distributor(s)/reseller(s) may charge the customer at current applicable
hourly rates if the technician determines that the problem is;
(a) user related;
(b) caused by changes made to the normal settings of the monitor;
(c) caused by the customer's computer or electrical power supply;
(d) due to cause(s) that are not covered by this warranty.
8.The customer must ensure that they are available when the distributor(s)/reseller(s)'
representative arrives to pick up or deliver the monitor. Any additional visits made due to the
customer's unavailability will be chargeable to the customer; or else the customer can choose to
deliver or fetch the monitor to (from) the distributor(s)/reseller(s) at their own cost.
9.Software-related faults resulting from incorrect software installation or usage or
software viruses or software-inherent bugs shall not be considered as product faults and may
incur a charge for rectification.
10.Defective pixel in LED panel monitors are not a warranty issue unless they are beyond the
criteria prescribed in panel manufactures'' specification for pixel defects. Please refer to ZALMAN
LED Monitor Pixel Policy Below.
[ ZALMAN LED Monitor Defective Pixel Policy ]
The defective monitors will be replaced with new one or refurbished in accordance with a period of
usage and number of non-performing pixel of monitor.
– One to one exchange with new one:
- More than 1 bright non-performing pixels in A-ZONE and more than 3 bright non-performing
pixels in B-ZONE appearing in 30 days from end-user invoice purchase date
- More than 2 bright non-performing pixels in A-ZONE and more than 2 bright non-performing pixel
in B-ZONE appearing in 30 days from end-user invoice purchase date
- More than 3 bright non-performing pixels in A-ZONE in 30 days from end-user invoice purchase date
- More than 5 bright non-performing pixels in B-ZONE in 30 days from end-user invoice purchase date
– One to one exchange with the refurbished one:
- More than 1 bright non-performing pixels in A-ZONE and more than 3 bright non-performing
pixels in B-ZONE appearing after 30 days from end-user invoice purchase date
- More than 2 bright non-performing pixels in A-ZONE and more than 2 bright non-performing
pixels in B-ZONE appearing after 30 days from end-user invoice purchase date
- More than 3 bright non-performing pixels in A-ZONE after 30 days from end-user invoice
purchase date
- More than 5 bright non-performing pixels in B-ZONE after 30 days from end-user invoice
purchase date
※ Except dark non-performing pixels
B-ZONE
B-ZONE
B-ZONE
WWW.ZALMAN.COM
B-ZONE
A-ZONE
B-ZONE
B-ZONE
B-ZONE
B-ZONE
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