Troubleshooting
Troubleshooting
LED Display
LED Display
Hot
Hot
E10
E10
E20
E20
E02
E02
E32
E32
E31
E31
Possible Reason
Over-heating motor. Machine has
Over-heating motor. Machine has
been operating for 2 minutes.
been operating for 2 minutes.
Unstable motor connection.
Unstable motor connection.
Exceeding weight capacity.
Exceeding weight capacity.
Desktop is loaded with objects
Desktop is loaded with objects
exceeding the unit's maximum
exceeding the unit's maximum
weight capacity.
weight capacity.
Resistance or collision detect-
Resistance or collision detect-
ed.Unit is impacted or shaken
ed.Unit is impacted or shaken
during movement.
during movement.
Electric power source is too high in
Electric power source is too high in
voltage. Unit is not plugged to
voltage. Unit is not plugged to
suitable electric power source.
suitable electric power source.
Electric power source is too low in
Electric power source is too low in
voltage. Unit is not plugged to
voltage. Unit is not plugged to
suitable electric power source.
suitable electric power source.
Failed connection. Motor lines or
Failed connection. Motor lines or
control box lines are disconnected
control box lines are disconnected
or loose.
or loose.
Possible Reason
Stop operating the machine for 20
minutes or unplug the power and
plug in again.
Unplug the power, check and make
sure the connection between the
motor and the controller is secure.
Plug in the power again.
Unplug the power, remove heavy
objects from desktop, and plug in
power again.
Unit will move in reversed direction
automatically following the preset
program. Error will clear after
reversed movement completes or
after any button is pressed during
reversed movement. Please
ensure the unit is not impacted or
shaken during movement.
Unplug the unit immediately. Check
and make sure the connection
between power and controller is
secure. Plug the unit in the suitable
electric power source.
Unplug the unit immediately. Check
and make sure the connection
between power and controller is
secure. Plug the unit in the suitable
electric power source.
Unplug the power. Check and
make sure all connection are
secure. Plug in power again.
Solution
Solution
Stop operating the machine for 20
minutes or unplug the power and
plug in again.
Unplug the power, check and make
sure the connection between the
motor and the controller is secure.
Plug in the power again.
Unplug the power, remove heavy
objects from desktop, and plug in
power again.
Unit will move in reversed direction
automatically following the preset
program. Error will clear after
reversed movement completes or
after any button is pressed during
reversed movement. Please
ensure the unit is not impacted or
shaken during movement.
Unplug the unit immediately. Check
and make sure the connection
between power and controller is
secure. Plug the unit in the suitable
electric power source.
Unplug the unit immediately. Check
and make sure the connection
between power and controller is
secure. Plug the unit in the suitable
electric power source.
Unplug the power. Check and
make sure all connection are
secure. Plug in power again.
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