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POSSIBLE CAUSE
SYMPTOM
1. Circuit breaker or fuse is turned off.
Device does
not come on.
2. Switch on device is turned off.
3. Device is defective. Try remote using different device.
4. Signals from transmitter are being blocked, or transmitter
5. Weak battery in the transmitter.
6. Dip switches on remote and outdoor module do not
7. Remote set to automatic (Dusk to Dawn) and surrounding
Device does
1. Same as 4 & 5 above.
not turn off.
2. Remote set to automatic (Dusk to Dawn) and surrounding
1. Short term power line failure.
Device comes
2. Another transmitter on the same channel.
on randomly.
Please call 1-800-858-8501 (English speaking only) for assistance before returning
If you experience a problem, follow this guide. You may also want to visit our
Web site at: www.hzsupport.com. If the problem persists, call* for assistance
at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST (M-F).
You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available:
Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
This device complies with Part 15 of the FCC Rules and RSS-210 of Industry
Canada. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
The user is cautioned that changes or modifications not expressly approved by
the party responsible for regulatory compliance could void the user's authority
to operate the equipment.
WARNING: This product contains chemicals known to the State of California
to cause cancer or birth defects, or other reproductive harm.
All manuals and user guides at all-guides.com
Troubleshooting Guide
is out of range. Check for metal objects that could block
the signal, or reposition the transmitter.
match.
light level is too bright.
light level is too dark.
Technical Service
product to store.
Regulatory Information
4
598-1108-05
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