AKASO B70 Manual Del Usuario página 14

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Note: After any failed addition, you must first reset the device to factory settings when
you need to re-connect the network.
2. When adding a device, the APP prompts that the device has been added by the XXXX
account. What should I do?
Please reset the product to default and try to connect it again.
3. How to reset the camera to factory settings?
Locate the reset button of the device, press and hold until the indicator light goes out,
release it, hear the beep sound, wait for the device to restart, and the indicator lights up.
4. Camera indicator status description.
Constant red: The camera is starting up or running abnormally.
Red light flashing quickly: The camera is ready for network connection.
Constant blue: The camera is running normally.
Blue light flashing quickly: The camera is connecting to the network
5. Why is there a blank in the middle of the video intermittent?
The blank space of the recording timeline represents no video file, and the two video
mode problems are different. SD card recording: After the device is powered off, the SD
card will not continue recording. Please check whether the device is powered off during
the blank time. If it is abnormally powered off, please check whether the power supply,
power cable and machine power interface are normal.
6. Why can't the phone receive an alarm message?
Confirm that the notification permission of the AKASO Smart APP in the phone settings
is turned on, and whether the mobile alarm settings are all enabled in the app. Under
normal circumstances, when an abnormality is detected, a message will appear in the
notification bar of the mobile phone. There is no sound or vibration depending on the
settings of the mobile phone.
7. The APP can't load the video, what should I do if the camera is disconnected?
First check if the camera's power and network are normal. If it is normal, turn off the
camera and then restart it. If the camera is still offline after restarting, please remove the
camera in the APP , reset the camera to factory settings, and then re-add the device.
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8. APP prompts access to the device failed, what should I do?
Please reset the device after resetting it to factory settings. If this problem still occurs,
please contact customer service staff for technical assistance.
9. APP often can not load the video, showing disconnect?
Troubleshoot the problem based on the camera's indicator status:
① The indicator light is off, indicating that the device is not powered. Please check the
power supply carefully and the power supply interface is normal. It is recommended
to try the power supply.
② The indicator light is on, in two cases:
A. The indicator light is red, indicating that the camera's network has been
disconnected.
Please check the stability of the WiFi network and restart the router. It is
recommended to move the camera closer to the router.
B. The indicator light is blue, indicating that the camera's network is normal. Please
check if the mobile phone's network is normal. If the mobile phone network is not
smooth, the video stream may not be transmitted to the mobile phone. It is
recommended that the mobile phone switch to Wi-Fi.
10. Why do you have a circle in the middle when watching the video screen, will it delay?
The circle indicates that the video is loading. The delay indicates that the network is not
smooth. Please check whether the network connected to the camera and the mobile
phone is smooth. It is recommended to bring the camera closer to the WiFi router.
11. How many people can log in at the same time?
An account can only be logged in simultaneously by one mobile phone, and others
can only watch the camera through the sharing mechanism.
12. How many accounts can I share with my family?
No limit.
13. Why is the shared account operation function not complete?
For security reasons, the shared account permissions are restricted, and some functions
of the device cannot be operated. If other people need to operate the camera, they
can log in directly with the bound account.
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