Uline ZEBRA GC420D Manual Del Usuario página 6

LED STATUS
AND COLOR
Double Flashing
Green
Flashing Amber
Alternately
Flashing
Green and Red
Flashing Red, Red
and Green
PRINT QUALITY PROBLEMS
No print on the label
The printed image
does not look right
π
CHICAGO • ATLANTA • DALLAS • LOS ANGELES • MINNEAPOLIS • NYC/PHILA • SEATTLE • MEXICO • CANADA
PAGE 6 OF 18
TROUBLESHOOTING CONTINUED
PRINTER
STATUS
The printer is paused:
Paused
• Press the feed button to resume printing.
The printhead is over temperature:
• Printing will stop until the printhead cools to an acceptable temperature.
Paused
• The printer will automatically resume operation.
Needs FLASH memory is not programmed:
Service • Return the printer to an authorized reseller.
Needs Printhead or motor has had a critical failure:
Service • Return the printer to an authorized reseller.
The media may not be direct thermal media:
• Check that the correct media is loaded.
The media is loaded incorrectly:
• Reload the media, see page 3.
The printhead is dirty:
• Clean printhead, see page 5.
The printhead is under temperature:
• Wait for printhead to come up to temperature before using.
The print quality or print speed needs adjusting:
• Adjust print darkness or speed, see page 4.
The media is incompatible with the printer:
• Direct thermal should be used.
The printhead is worn out:
• Replace the printhead.
The platen roller may need cleaning or replacement:
• Check the platen roller for debris.
• Clean the platen roller if necessary, see page 5.
The platen roller may be losing traction:
• Check platen roller for foreign objects attached to its surface.
• Check the surface of the platen roller; if polished or slippery, replace
the platen roller.
• Check the surface of the platen roller; if there is damage such as box knife
cuts, replace the platen roller.
RESOLUTION
RESOLUTION
1-800-295-5510
uline.com
0518 IH-7245