Troubleshooting
PROBLEM
Power Light is off/ No
mist from spout
Peculiar Odor
Excessive Noise
White Dust Accumulation
POSSIBLE CAUSE
• Unit is not plugged in
• No power at outlet
• Low water level
• If new unit
• If unit is in use, the odor
may be a dirty tank or old
tank water
• Unit is not level
• Low water level
• Wick was not soaked
• Tank needs refilling
10
SOLUTION
• Plug unit in
• Press the POWER button to
turn the power on
• Check circuits and fuses or
try a different outlet
• Refill tank with water
• Open the water tank cap
and keep it in a shady and
cool place for 12 hours
• Empty the old water, clean
the tank and fill with clean
water
• Place unit on a flat, even
surface
• Check the water level. Refill
the tank if the water is low
• Remove vent cover and
brush or vacuum clean the
vent filter
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge