Troubleshooting
PROBLEM
POSSIBLE CAUSE
No Power/
• Unit is not plugged in
No Mist from Spout
• No power at unit
• Low water level
Peculiar Odor
• Unit is new
• If unit is in use, the odor
may be a dirty tank or old
tank water
Excessive Noise
• Unit is not level
• Low water level
White Dust Accumulation
• Hard water used
• Demineralization Cartridge
needs replacement
SOLUTION
• Plug unit in
• Turn the Power/Mist knob
clockwise to turn the
power on
• Check circuits and fuses
or try a different outlet
• Refill the tank with water
• Open the water tank cap
and keep it in a shady,
cool place for 12 hours
• Empty the old water,
clean the tank and fill
with clean water
• Place unit on a flat,
even surface
• Check the water level.
Refill the tank if the water
is low
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge
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