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Troubleshooting
PROBLEM
POSSIBLE CAUSE
Power Light is off
• Unit is not plugged in
• No power at unit
Peculiar Odor
• If new unit
• If unit is in use, the odor
may be a dirty tank or old
tank water
Excessive Noise
• Unit is not level
• Low water level
White Dust Accumulation • Hard water used
• Demineralization Cartridge
needs replacement
SOLUTION
• Plug unit in
• Turn the power knob
clockwise to turn the power
on
• Check circuits, fuses, try a
different outlet
• Open the water tank cap
and keep it in a shady and
cool place for 12 hours
• Empty the old water, clean
the tank and fill with clean
water
• Place unit on a flat, even
surface
• Check the water level. Refill
the tank if the water is low
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge
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