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SilicaTec Limited Warranty
Hansgrohe, Inc. ("Hansgrohe") warrants to the original
residential consumer purchaser, its SilicaTec sinks to be free
from manufacturing defects in materials and workmanship
for the Warranty Period defined below. Our exclusive mate-
rials are highly resistant to stains, scratches and other forms
of wear, and can be easily cleaned and maintained to look
new for many years.
This warranty is limited to SilicaTec sinks manufactured
by Hansgrohe that are purchased in the United States or
Canada, and installed in either the United States or in
Canada.
WHO IS COVERED BY THE WARRANTY
This limited warranty extends to the original residential con-
sumer purchaser only and is non-transferable. Hansgrohe
neither assumes nor authorizes any person to create for
it any other obligation or liability in connection with this
product.
LENGTH OF WARRANTY
This limited warranty starts on the date of purchase and ex-
tends for as long as you own the product and the home in
which the product is originally installed ("Warranty Period").
REMEDIES UNDER THIS WARRANTY
With respect to any defective product during the Warranty
Period, Hansgrohe will, in its sole discretion, either repair
or replace the product. To qualify for warranty service, the
sink must be:
•
Installed and used in a residential, non-commercial
residence
•
Installed according to our installation instructions with-
out any modifications
•
Maintained, used, and cleaned regularly as
recommended
•
Not damaged from misuse, neglect, or exposure to
harsh chemicals, sharp objects or impacts, fire, heat
sources over 535°F, or scrubbing with abrasive pads
Covered claims may include:
•
Surface blemishes from factory
•
Thermal cracking
•
Color inconsistencies
•
Warping or routing imperfections
Claims not covered:
•
Incorrectly drilled holes
•
Scratches and scuff marks
•
Freight damages
•
Installation damages
•
Cuts, nicks, and gouges
•
Accessories, connected materials and products, or re-
lated products not manufactured by Hansgrohe
•
Any Hansgrohe SilicaTec sink sold for display purposes
22
Chips, scratches, and stains are not deemed to be manu-
facturing defects and may appear under normal use over
a period of time. Please clean your sink regularly accord-
ing to our care instructions to help maintain its original
appearance.
LIMITATION
OF
CONSEQUENTIAL DAMAGES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW,
HANSGROHE SHALL NOT BE LIABLE FOR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES INCLUDING LABOR CHARGES TO
REPAIR, REPLACE, INSTALL OR REMOVE THIS
PRODUCT, OR SHIPPING AND PACKAGING
COSTS FOR THE RETURN OF THE PRODUCT
FOR WARRANTY SERVICE, OR FOR ANY LOSS
OR DAMAGE TO ANY PERSON OR PROPERTY
WHATSOEVER RESULTING FROM THE DEFECTIVE
SINK, ARISING OUT OF BREACH OF THIS LIMITED
WARRANTY.
Some provinces and some states do not allow the
exclusion or limitation of special, incidental or conse-
quential damages, so these limitations and exclusions
may not apply to you.
This limited warranty gives you specific legal rights
and you may also have other rights, which vary from
state to state and from province to province. Note
to residents of the State of New Jersey: The
provisions of this document are intended to apply to
the fullest extent permitted by the laws of the State of
New Jersey.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical
Service at:
Hansgrohe, Inc.
1492 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Toll-free 800-334-0455
In requesting warranty service, you will need to provide:
1. The sales receipt or other evidence of the date and
place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage
prepaid and carefully packed and insured, to:
Hansgrohe, Inc.
1492 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Toll-free 800-334-0455
When warranty service is completed, any repaired or re-
placement product or part will be returned to you postage
prepaid.
SPECIAL,
INCIDENTAL
OR
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