PROBLEM SOLVING
Problem
The airconditioning is not
functioning
cooling is not functioning
properly
The device makes a lot of
noise
compressor does not
function
Remote control does not
work
Display indicates 'E1'
Display indicates 'E2'
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Possible cause
There is no electricity
The room temperature is
lower than the set cooling
temperature.
In the cooling mode: the
room temperature is too low
or too high
In the dehumidifying mode:
the room temperature is too
low.
The device is standing in
sunlight.
Doors or windows are open
central heating or other
sources of heat
The filter is dirty or clogged
The inlets or outlets are
blocked.
The device is not placed on
a stable and flat surface.
The device is overheated
The batteries are empty
The distance between
device and remote control is
too big.
The remote control is not
aimed at the device
The outlet temperature
sensor does not function
properly
The room temperature
sensor does not function
properly
Solution
check whether the socket
the device is connected
to, has electricity
change the set cooling
temperature
The device optimally
functions at a room
temperature between 7°c
and 35°c
The device optimally
functions at a room
temperature of 17°c and
higher
Move the device into the
shade
close open doors and
windows
Turn off the heating
clean the filter
Remove obstructions.
Place the device on a stable
and flat surface
Wait a couple of minutes
until the temperature has
lowered and restart the
device
Replace the batteries
Stand closer to the device
Aim the remote control at
the device
Have the outlet temperature
sensor checked by a
professional
Have the room temperature
sensor and switches
checked by a professional