Operation / Troubleshooting
AIRLOCKS
When a pump airlocks, it runs but does not move any
water. An airlock will cause the pump to overheat and fail.
This pump has an anti-airlock hole in the bottom of the
pump body. If you suspect an airlock, unplug the pump,
clean out the anti-airlock hole with a paper clip or piece of
wire, and restart the pump.
NOTICE: If the outlet of the discharge hose/pipe is
submerged you must have a 1/8" hole in the discharge hose/
pipe to prevent airlock. This hole must be open to air.
NOTICE: If you move the pump or if the pump airlocks, be
sure to drain the hose before trying to restart the pump.
TROUBLESHOOTING
Risk of electrical shock and sudden start.
Disconnect electrical power to pump before attempting to troubleshoot or work on it.
SYMPTOM
POSSIBLE CAUSE(S)
Pump won't
Blown fuse
start or run
Low line voltage
Defective motor
Impeller
Pump operates
Low line voltage
but delivers little
or no water
Something caught in impeller
Small diameter garden hose
or long discharge line
Check valve installed without
vent hole
Air lock
Coils or bends in hose
For parts or assistance, call Master Plumber Pump Customer Service at
CORRECTIVE ACTION
If blown, replace with fuse of proper size
If voltage under recommended minimum, check size of wiring
from main switch on property. If OK, contact power company.
Replace pump
Remove screen, locate source of binding
Use only 14 gauge or larger extension cords. Use short extension cords
when necessary
Clean out impeller
Use larger diameter garden hose or 1" flexible pipe. Eliminate any
excess hose. Short hoses work best
Drill a 1/16" - 1/8" (1.6 - 3.2 mm) dia. hole between pump
discharge & check valve
Turn off pump for a few seconds, clean out anti-airlock hole and restart pump
Straighten hose and drain all water out of it.
1-800-628-9439
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