Problem Solving; Guarantee Conditions - edenox TOUCH LINE 4 Manual De Instrucciones

Chapter 7. Ordinary maintenance

7.2. Problem solving

Problem
The pouch is not
sealed correctly
Final vacuum is poor
The cover (6) does
not open
The cover (6) is
cracked or broken
If the machine does not work properly after the above-mentioned checks, contact the Assistance Service
describing the detected defect.
Chapter 8. Guarantee

8.1. Guarantee conditions

The guarantee runs for 12 months and goes into force on the installation date of the machine. The guarantee covers free
replacement or repair of any parts due to defects arising from faulty material. The repairs or replacement are usually carried
out at the manufactures, with transport or workmanship at buyer's charge. If the repair or replacement is carried out at the
buyer's place, he shall bear the travelling, transfer and workmanship charges. Work under guarantee can be carried out
exclusively by the manufacturer or by the authorised dealer. In order to be entitled to repairs under the guarantee, the
faulty part must be sent for repair or replacement to the manufacturer or his authorised dealer. The return of such repaired
or replaced part will be considered to be the performance of the guarantee.
The guarantee is voided:
 in case of inappropriate installation, power supply, misuse and mishandling by unauthorised persons
 in case of changes made to the machine without prior agreement in writing by the manufacturers
 if the machine is no longer the property of the first buyer.
The manufacturer decline any responsibility for damage to persons or things in case of inappropriate installation
or connection to the power mains or omission of connection to earth or in case of any mishandling of the machine.
The manufacturer undertake to carry out any variations and changes made necessary by technical and operating
requirements.
IN THE EVENT OF DISPUTES THE COURT OF BERGAMO (ITALY)
Cause
 The sealing time is not correct.
 The cover gasket (6) is dirty or worn.
 The pouch is not placed correctly on
the sealing bar (5).
 The sealing bar (5) is worn (the Teflon
coating is burnt).
 The blade placed under the Teflon of
the sealing bar (5) is broken.
 The set vacuum percentage is
incorrect.
 The cover (6) gasket is dirty or worn.
 The cover (6) is not closed correctly.
 Impurities contained in the pump oil.
 No power supply.
 Damaged cover (6).
SHALL HAVE SOLE JURISDICTION.
 Change the sealing time.
 Clean or replace the cover gasket (6)
(contact the Technical Assistance Service
for a replacement).
 Position the pouch correctly.
 Replace the sealing bar (5) (contact the
Technical Assistance Service for a
replacement).
 Replace the sealing bar (5) (contact the
Technical Assistance Service for a
replacement).
 Change the vacuum percentage.
 Clean or replace the cover gasket (6)
(contact the Technical Assistance Service
for a replacement).
 Close the cover (6) correctly.
 Make sure that objects or dirt are not found
between the cover (6) and tank (4).
 Run a "Oil Cleaning" (see par. 6.4) cycle
and check its quality. Contact the Technical
Assistance Service if it needs replacing.
 Wait until the power supply is restored.
 Replace the cover (6) (contact the
Technical Assistance Service for a
replacement).
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