Troubleshooting - Qilive Q.6855 Manual Del Usuario

3.Remove extraneous matter
Caution!
■ When the appliance is in use and depending on the programme selected there
can be hot water in the pump. Never remove the pump cover during a wash
cycle, always wait until the appliance has finished the cycle, and is empty. When
replacing the cover, ensure it is securely re-tightened.

8. TROUBLESHOOTING

The appliance does not start or stops during operation.
Try to find a solution to the problem. If this is not possible, contact customer service.
Description
Appliance does not start
Door can´t be opened
Water leakage
Detergent residues in
the detergent dispenser
Indicator or display
does not work
Abnormal noise
Error Display
4.Close the lower cover cap
Reason
Door is not closed
properly.
Clothes are stuck.
Safety protection is
activated.
Connections are not tight
enough.
Detergent is damp and/or
clotted.
PC board or harness
have connection
problems.
Fixing bolts still in place.
Floor is not solid or level.
Cause
Door is not closed
properly
25
Solution
Close the door properly
and restart.
Check the laundry.
Disconnect the power and
restart.
Check and fasten the
water inlet pipe.
Check and clean the outlet
hose
Clean and wipe the
detergent dispenser dry.
Switch off the power and
check if the mains plug is
connected properly.
Check if the fixing bolts
have been removed
Make sure the appliance
is installed on a solid and
level floor.
Solution
No error
Close the door properly
and restart.
EN