Troubleshooting
Problem:
GB
The machine vibrates too much
during the spin cycle?
The machine leaks?
There is too much foam?
The machine does not dry?
The ON-OFF/DOOR LOCK LED
flashes rapidly at the same
time as at least one other LED?
Steam is coming from the
dispenser drawer
The dispenser drawer will not
close, or is collecting water.
Not all the detergent has
flushed away.
The clothes are warm at the
end of the programme.
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Possible causes / Solution:
• The transit fixings were not removed correctly (see Installation).
• The machine is not level (see Installation).
• The machine is closed in, between furniture cabinets and the wall (see
Installation).
• The water inlet hose is not connected correctly (see Installation).
• The detergent dispenser is obstructed, clean it (see Care and
Maintenance).
• The drain hose is not secured properly (see Installation).
• The detergent is not suitable for machine washing (it should bear the
definition "for washing machines" or "hand and machine wash", etc.)
• You used too much detergent.
• Is the cold water turned on at the tap?
• Did you select the correct heat/time setting?
• Was the laundry spun dry at the end of the wash programme, if not select
the spin and dry option to suit the type of fabric?
• Is your water pressure within limits?
• Call for assistance because this means there is an error.
• This is not a fault. We have designed the machine to release steam from
the dispenser drawer during hot washes. It may also vent (Washer Dryer
only) during drying.
• Check the drawer is properly aligned.
• Clean the dispenser drawer (see Care and Maintenance).
• Check the cold water supply tap is turned on fully (see Installation).
• Check the cold water inlet hose is not kinked.
• Is your water pressure too low? (see Technical Details Chart).
• Check the water inlet hose is connected to the cold water supply tap and
not the hot (see Installation, 'Water connection').