6.12
Troubleshooting
Important!
●
The following table provides information on
faults and their probable cause. If you can-
not rectify a fault using the table, please
contact your authorised dealer directly.
●
Only trained specialists may perform serv-
ice work.
Problem
Possible
causes
When the chair is
The rechargeable
moving, a beep is
battery has al-
heard and the indi-
most no charge
cator lamp (4,
left
fig. 12) on the
hand control (1,
fig. 12) is lit
Indicator lamp
Control is faulty
●
"SERVICE" (6,
Software error
●
fig. 12) on the
Button for emer-
●
hand control is lit
gency lowering
is faulty
Power outage
●
while the chair is
moving
Drive is faulty
●
Hand control is
●
faulty
Seat frame does
The load limit has
not move up
been exceeded
Cable inserted in-
correctly
Connection plug
board not at-
tached
Cable on the con-
trol inserted incor-
rectly
Connecting cable
(3, fig. 9) pulled off
Connecting cable
not inserted all the
way
Control is faulty
Rechargeable bat-
tery is flat
Cable for the hand
control is inserted
incorrectly
Hand control is
faulty
22
Remedy
Recharge the bat-
tery (see
section 5.2)
Carry out a reset
(see below)
Load max. 150 kg
Insert cable prop-
erly
Attach the con-
nection plug board
(clicks in)
Motor for tilt ad-
justment is al-
ways circuit 3
Replace cable
Insert cable all the
way and close the
safety bracket
Carry out a reset
(see below)
Recharge the bat-
tery (see
section 5.2) or use
a replacement
Insert cable all the
way
Carry out a re-
●
set (see below)
Replace hand
●
control
Problem
Possible
causes
Seat frame does
Cable inserted in-
not move down
correctly
Connection plug
board not at-
tached
Cable on the con-
trol inserted incor-
rectly
Connecting cable
(3, fig. 9) pulled off
Connecting cable
not inserted all the
way
Control is faulty
Rechargeable bat-
tery is flat
Cable for the hand
control is inserted
incorrectly
Hand control is
faulty
Seat frame does
Cable inserted in-
not tilt
correctly
Connection plug
board not at-
tached
Cable on the con-
trol inserted incor-
rectly
Connecting cable
(3, fig. 9) pulled off
Connecting cable
not inserted all the
way
Control is faulty
Rechargeable bat-
tery is flat
Cable for the hand
control is inserted
incorrectly
Hand control is
faulty
Remedy
Insert cable prop-
erly
Attach the con-
nection plug board
(clicks in)
Motor for tilt ad-
justment is al-
ways circuit 3
Replace cable
Insert cable all the
way and close the
safety bracket
Carry out a reset
(see below)
Recharge the bat-
tery (see
section 5.2) or use
a replacement
Insert cable all the
way
Carry out a re-
●
set (see below)
Use the button
●
for emergency
lowering
Insert cable prop-
erly
Attach the con-
nection plug board
(clicks in)
Motor for tilt ad-
justment is al-
ways circuit 3
Replace cable
Insert cable all the
way and close the
safety bracket
Carry out a reset
(see below)
Recharge the bat-
tery (see
section 5.2) or use
a replacement
Insert cable all the
way
Carry out a re-
●
set (see below)
Replace hand
●
control
EN