General Information; Troubleshooting - Philips DS9800W Manual Del Usuario

General information

AC power WiFi SoundSphere speakers:
100-240V~, 50/60Hz
Standalone docking charger:
Model: ASSA28-050200
Input: 100-240V~50/60Hz
0.45A
Output: 5.0V
Operation 22 W
Power
Consumption
Eco Standby < 0.5 W
Power
Consumption
Dimensions
- Main Unit 265 in diameter x 410 mm
Weight
- With Packing 14.5 kg
- Main Unit 12 kg
All manuals and user guides at all-guides.com
2000mA

7 Troubleshooting

Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
• Ensure that the AC power plug of the
unit is connected properly.
• Ensure that there is power at the AC
outlet.
No sound
• Adjust the volume.
• Check the network connection. Set up
the network again if needed (see 'Set up
a Wi-Fi network (router)').
No response from the SoundSphere
speakers
• Press and hold on the back of the
main speaker to reset the device. Set up
the network again (see 'Set up a Wi-Fi
network (router)').
• Disconnect and reconnect the AC power
plug, then switch on the device again.
Wi-Fi network connection failed
• Check if your Wi-Fi router is Wi-Fi
certified. This device is only compatible
with Wi-Fi certified routers.
• This device does not support WPS-Pin
routers.
• This device does not support all WPS-
PBC routers. If your home routers are
WPS-PBC routers, reset all settings
EN 21