All the materials we use are high quality
and adapted to the intended use.
As a manufacturer we guarantee:
∫ Renson grants the end customer a
5-year warranty on parts of the terrace
covering that was provided and installed
by an authorised Renson distributor.
The warranty period begins on the day
of delivery to the end customer.
∫ Electrical
components
speakers, lighting, etc.) and controls
are covered by a 2-year warranty.
∫ Somfy motors are covered by a 5-year
warranty.
∫ Colour and gloss of the powder coating
is warranted for 5 years. If you register
the covering and can prove that the
covering is cleaned and protected
annually with the Renson Maintenance
Set, you receive an extended paint
warranty to 15 years. The warranty
is degressive from year 6 (warranty
coverage: year 6 = 90%, year 7 = 80%,
...).
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WARRANTY
∫ 10-year warranty on the adhesion of
the powder coating. Not valid on alu-
minium castings and mounting bases.
∫ 7-year warranty on the Fixscreen
technology: zip stays in side channel +
optimal attachment of the zip.
∫ Crystal screen (fully transparent screen,
applied as a window) is covered by a
2-year warranty.
(heating,
Warranty Conditions
This "Renson Warranty" only applies:
∫ On the products and accessories
supplied
by
modifications and accessories with
materials other than those that were
offered by Renson are not covered
by the warranty and may suspend the
Renson Warranty.
∫ On correctly mounted products and
accessories. This also includes the
correct connection to the surface
and/or walls according to building
regulations.
Register your terrace covering
within 15 days after installation and receive
15 YEARS COATING WARRANTY*
+ 1 FREE Maintenance Set
www.renson-outdoor.com/warranty
* Valid for the colour fastness and gloss of the varnish, during annual main-
tenance with the Renson Maintenance Set.
Not valid in coastal areas, areas with heavy soiling, not valid on aluminium
castings and mounting bases.
∫ On defects that occur during normal
maintenance
operating and climatic conditions and
are demonstrably caused by a material,
construction or manufacturing defect.
∫ If the installation was carried out by an
authorized Renson dealer.
∫ The guarantee period starts on the
date of manufacture and refers only to
the product itself, not to its installation.
∫ The guarantee includes the supply of
replacement parts, fitting on site by the
installer. Fitting costs (travel + hourly
rate) are not covered by this guarantee.
∫ Please always quote the serial number
Renson.
Product
to your installer when reporting pro-
blems.
∫ The warranty provides no right to any
compensation or reimbursement for
consequential damages and does not
cover any incidental physical injuries.
and
within
normal