I forgot my unlock pattern (or password).
If you have an active Google account on your device, the screen will prompt you
to confirm your Google account after you fail to enter the correct pattern or
password several times. Follow the instructions to reset the pattern or password.
If this is not the case, you can clean boot the device, which can restore your
device to default setting.
The device heats up when charging or operating for a long period.
It is normal for the device to heat up when charging. When charging is complete,
it will return to its normal temperature.
It is also normal for the device to heat up during long periods of use, such as
watching a video or playing a game.
Unable to connect to the wireless network.
Ensure that:
• You are within the network's service range and the signal strength is good.
• Your device is not in Airplane mode.
If the problem still persists, contact technical support.
12.2 Restoring your device
When all else fails, you can reset all device software returning it to the factory
state it was in. Before you start this operation, consider finding a technical
support from your resellers or suppliers:
• Start the Settings app;
• Choose "Backup & Reset";
• Choose "Factory Data Reset";
• Touch the "Reset device" button;
• You may need to enter your unlock pattern or password to confirm your operation;
• All the information you've set or stored is deleted and removed. It includes
apps you've downloaded, music, synchronized accounts, etc.
13. AGENCY REGULATORY NOTICES
13.1 Specific Absorption Rate (SAR) Certification Information
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your device is a radio transmitter and receiver. It is designed not to exceed
the limits for exposure to radio waves (radio frequency electromagnetic fields)
recommended by international guidelines.
The guidelines were developed by an independent scientific organization (ICNIRP)
and include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the
Specic Absorption Rate, or SAR. The SAR limit set by FCC is 1.6 W/kg. Tests for SAR
are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands.
During use, the actual SAR values for this device are usually well below the
values stated above. This is because, for purposes of system efficiency and to
minimize interference on the network, the operating power of your device is
automatically decreased when full power is not needed for the call. The lower
the power output of the device, the lower its SAR value.
Organizations such as the World Health Organization and the US Food and
Drug Administration have suggested that if people are concerned and want
to reduce their exposure, they could use a hands-free accessory to keep the
wireless device away from the head and body during use, or reduce the amount
of time spent using the device.
13.2 Elimination of Private Equipment by Users in the
European Union
This symbol on the product or on its packaging indicates that this product
must not be disposed of with other household waste. It is your responsibility
to dispose your used equipment at a collection point for recycling of electrical
and electronic equipment.The separate collection and recycling of disposed
equipment will help to conserve natural resources and ensure that the equipment
will be recycled adequately to protect human health and the environment.
For more information about the locations where you can drop off your equipment
for recycling, please contact your local municipality, the local garbage collection
service or the point where you purchased the product.
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