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* for SINGLE FLUSH Models ONLY
* See Step 8 For Diagram
Problem
Possible Cause
Does not
a. Water supply valve closed.
flush
b. Supply line blocked.
*c. Flush valve chain too loose or disconnected.
**c. Push button requires adjustment.
d. Sand or debris lodged in water control.
Poor or
a. Bowl water level too low.
sluggish
flush
b. Supply valve partly closed.
c. Partially clogged trapway and/or drain pipe
and/or vent.
d. Supply pressure too low.
Toilet leaks
a. Poor supply line connection.
b. Poor bowl to tank/floor connection.
Toilet does
a. Flapper/Flush Valve seal leaking or deformed.
not shut off
b. Sand or debris lodged in water control.
*c. Flush valve chain too tight, holding flapper open.
a. Wax ring not fully compressed.
Toilet bowl
b. Floor not level.
rocks after
installation
CARE AND CLEANING
When cleaning your toilet, wash it with mild, soapy water, rinse thoroughly with clear water and dry with a soft cloth.
Avoid detergents, disinfectants, or cleaning products in aerosol cans. NEVER use abrasive scouring powders or
abrasive pads on your toilet seat. Some bathroom chemicals and cosmetics may damage the seat's finish.
WARNING: Do not use in-tank cleaners. These products can seriously corrode fittings in the tank. This damage can
!
cause leakage and property damage. American Standard shall not be responsible or liable for any damage
caused by the use of in-tank cleaners.
In the United States:
American Standard Brands
1 Centennial Ave
Piscataway, New Jersey 08854
Attention: Director of Customer Care
For residents of the United States, warranty
information may also be obtained by calling
the following toll free number: (800) 442-1902
www.americanstandard.com
TROUBLESHOOTING GUIDE
Corrective Action
a. Open valve and allow water to fill tank.
b. Shut off water supply, disconnect supply line and inspect all gaskets
and washers. Reassemble.
*c. Readjust chain length as required.
**c. Adjust rods per step 9
d. Shut off water supply. Remove cap and clean as per Fluidmaster
maintenance instructions at:
www.americanstandard-us.com/enews/fluidmasterguide.pdf
a. Check that refill tube is connected to water control and inserted into
overflow tube without being kinked or damaged.
b. Open supply valve fully. Be sure that proper supply tube size is used.
c. Remove obstruction. Consult a plumber if necessary.
d. Normal supply pressure must be at least 20 psi.
a. Review Step 7 of installation procedure.
b. Review Step 1 through 6 of installation procedure.
a. Clean debris from seal surface. Replace Flapper/Flush Valve seal as
needed. See web for more info.
b. Shut off water supply. Remove cap and clean as per Fluidmaster
maintenance instructions at:
www.americanstandard-us.com/enews/fluidmasterguide.pdf
*c. Readjust chain length as needed.
a. Retighten bowl-to-floor knobs.
b. Use toilet shims and /or place a bead of caulk around the base of
the toilet.
In Canada:
AS Canada, ULC
5900 Avebury Rd.
Mississauga, Ontario
Canada L5R 3M3
Toll Free: (800) 387-0369
www.americanstandard.ca
- 5 -
** for DUAL FLUSH Models ONLY
** See Step 9 For Diagram
In Mexico:
American Standard B&K Mexico
S. de R.L. de C.V.
Via Morelos #330
Col. Santa Clara
Ecatepec 55540 Edo. Mexico
Toll Free: 01-800-839-1200
www.americanstandard.com.mx
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