Troubleshooting
Code
9C1
9C2
AC6
dC
HC
LC
OC
50
English
Untitled-1 50
The electronic control needs to be checked (Over Voltage Error).
• Check if power is supplied properly.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Low voltage detected.
• Check if the power cord is plugged in.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Inverter Communication problem.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
• Make sure no debris build up is in the door lock tray. Power down and unplug
the unit. Clean the debris with a damp, soft cloth.
High temperature heating check.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Check the drain hose.
• Make sure the end of the drain hose is positioned correctly. See pages 20 and
21.
• Make sure the drain hose is not clogged.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
NOTE
When the washer displays "LC", the washer drains for 3 minutes. During this time,
the POWER button is inoperative.
Water overflowed.
• Restart after spinning.
• Turn off the washer, unplug it, wait one minute, and then plug the washer in
again. If the information code remains, contact a Samsung customer service
center.
Action
2022-05-13
11:31:48