Running operation
Symptom
The robotic cleaner does not run.
The robotic cleaner starts moving
suddenly even though you perform no
operation.
The robotic cleaner stops when
running.
The speed changes.
The robotic cleaner does not go
straight.
The robotic cleaner collides with an
obstacle more often than before.
The robotic cleaner fails to avoid a step
and then falls.
The robotic cleaner continues to
perform avoidance behavior even
though there are no obstacles or steps.
Cliff sensor gets dirty quickly.
The driving sound is louder than usual. Is the dust box filled with dust? Is the filter clogged?
The sound of the vacuum fan becomes
louder during operation.
• The suction power is weak.
• Dust is not sucked in.
A side brush comes off.
A side brush or main brush does not
rotate, is hard to rotate, or is tangled.
The exhausted air smells.
Cause
Is the error lamp blinking?
Is the robotic cleaner in the waiting mode for operation by ON
timer reservation?
Is the ON timer reservation enabled?
Is the robotic cleaner caught in a cord or other object? Is a cloth
or a string (for example, a thin towel) entangled around the
wheels?
Is the robotic cleaner stopped without climbing over a step?
Is the OFF timer set up?
Are there any obstacles with a height of 25 cm (9-7/8") or more
that the LiDAR sensor can detect around the robotic cleaner?
The robotic cleaner can slow down when a sensor detects an
obstacle or determines the running direction.
Is foreign matter caught in the wheels?
Are any of the wheels damaged?
Are the ultrasonic sensor and the LiDAR sensor dirty?
Are the ultrasonic sensor and the LiDAR sensor dirty?
Are the cliff sensor dirty?
The robotic cleaner sometimes climbs down a step with a height
of 3.0 cm (1-3/16") or less.
Are the cliff sensors or LiDAR sensor dirty?
Is the earthing line cut and not making contact with the ground
anymore?
Is dust caught in the main brush and the side brushes?
It becomes louder when the robotic cleaner switches the battery
cartridge to use.
Is the dust box filled with dust?
Is the filter clogged?
Is the vacuum fan turned off?
Is the side brush installed correctly?
Is foreign matter (such as lint and hair) caught in the side
brushes or the main brush?
The robotic cleaner cannot be used on a rug with a pile length of
more than 7 mm (9/32"). Even if the pile length is 7 mm (9/32") or
less, the robotic cleaner may stop operating or the pile may get
caught in the side brushes depending on the pile material or other
properties.
Is wet garbage or smelly garbage sucked in?
Is the filter clogged?
30
The robotic cleaner does not run during an error.
See page 28.
When the waiting mode for reserved operation is in effect,
the operations other than turning off the power and location
notification are not possible.
See page 19.
See pages 19.
Turn off the power of the robotic cleaner and remove objects
that are caught in the robotic cleaner and entangled around the
wheels.
See page 26.
Turn off the power of the robotic cleaner, and relocate the robotic
cleaner to another place.
See page 10.
See page 19.
The LiDAR sensor requires obstacles taller than 25 cm (9-7/8")
within the following ranges:
• 11 m (36.09 ft) radius from the robotic cleaner for mapping and
mapping cleaning mode.
• 18 m (59.06 ft) radius from the robotic cleaner for free cleaning
mode.
Please place some obstacles taller than 25 cm (9-7/8") in the
area.
It is not abnormal.
Turn off the power of the robotic cleaner and remove foreign
matter on the wheels.
See page 26.
Request service from the shop from which you made a purchase
or our sales office.
Care for them.
See page 27.
Care for them.
See page 27.
Care for them.
→ See page 27.
It is not failure.
See page 10.
Care for them.
See page 27.
Request service from the shop from which you made a purchase
or our sales office.
Dispose of the dust and care for the filter.
See pages 21 and 24.
Care for them. In addition, check for proper installation of the brushes.
See page 25.
This is normal.
Dispose of the dust and care for the filter.
See pages 21 and 24.
Check the setting.
See page 18.
Check for proper installation.
See page 13.
Care for them. In addition, check for proper installation of the
main brush and the main brush cover.
See page 25.
See page 10.
Discard the garbage.
See page 21.
Care for the filter. When you have washed the filter with water,
dry it sufficiently before using it.
See page 24.
ENGLISH
Action