section of FONRI web site before contacting your dealer or
FONRI. To obtain service within the warranty period please
contact the consumer contact centre via one of the contact
methods indicated on FONRI web site. When your product is
no longer within warranty, in some countries you can contact
the nearest authorized service centre directly. If available, you
can find the addresses of the service centers on FONRI web-
site. To be able to help you efficiently when you contact FONRI,
its sellers, dealers or service partners please have available:
- The product type- or model number (also sometimes called
model ID)
- The proof-of-purchase (e.g. original invoice or cash receipt)
indicating the date of purchase, seller/dealer name and model
number of the product; and
- The product serial number or production date code as speci-
fied on the product where available,
The model number, the serial number or production date code
(if available) can be found in the battery compartment or on
the back or bottom of the product.
Connected products
All data stored in connected products may be lost or deleted
during service and should therefore be properly backup by
the customers beforehand. FONRI will not be responsible for
any such loss.
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