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PROBLEM
The coffee does not infuse
or the appliance does not
turn on.
The appliance appears to
leak.
The infusion requires lots
of time.
The coffee is spilling
from the filter holder or
the coffee is flowing very
slowly.
The coffee tastes bad.
The coffee does not flow.
The time is not correct.
If your appliance is still not running properly, please contact the customer service department
for your country.
TROUBLESHOOTING
„ Make sure that the appliance is properly plugged into a
functioning socket.
„ The water reservoir is empty.
„ There was a power failure.
„ Unplug the machine, and then plug it in again.
„ The clock time must be reset after a power failure.
„ The automatic stop function has switched the appliance
off. Turn off the appliance and then turn it on again to
make more coffee. For more information, see the section
"Coffee Preparation".
„ Make sure that the water reservoir has not been filled
beyond the maximum limit.
„ Ensure that the water reservoir is not damaged.
„ It may be time to descale the appliance.
„ For more information, see the section "Descaling".
„ The coffee maker needs to be cleaned.
„ There is too much coffee. We recommend using a
measuring spoon per cup.
„ The ground coffee is too fine (for example, the grind for
expresso is not suitable for a filter coffee maker).
„ Some ground coffee has become embedded between
the permanent filter and the filter holder.
„ Make sure that the filter holder is fully inserted.
„ The coffee grind is not suitable for your coffee maker.
„ The proportion of coffee and water is incorrect. Modify it
to suit your taste.
„ The quality and freshness of the coffee are not optimal.
„ The water is of poor quality.
„ Make sure that there is water in the reservoir.
„ The coffee flow system may be blocked. You can clean it
by simply rinsing it with water.
„ The timer is synchronised and depends upon your
electrical network. If there is a difference, we recommend
setting the time once a week to make sure that it is
correct.
SOLUTION
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