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TROUBLESHOOTING
PROBLEM
POSSIBLE REASONS & SOLUTIONS
Iron should be plugged into a 120V AC electrical
outlet only.
Iron does not heat.
Make sure that the plug is securely in the socket.
Temperature setting too low. Turn to higher setting.
Temperature ready
This is normal. The light goes On and Off as the thermostat is
light goes On and
switching the heating element On and Off
Off.
to maintain the selected temperature.
Some odor or small
This is normal. Follow instructions for first use and allow iron
particles come out
to steam through 2-3 fillings & press the steam burst button
of steam vents of
occasionally to eliminate small white particles.
new iron.
Water tank may be empty or water level is very low.
Add water.
Make sure that the temperature control dial and the variable
steam selector are correctly set. For maximum steam, (setting
'Max' on steam selector), temperature control dial should be set
on '•••'.
Adjustable steam selector is set on "0".
Iron does not steam.
Always allow the iron to reach the selected temperature
with the variable steam selector setting at '0'. Make sure the
temperature control dial is set in the correct steam area, e.g.
'••', and the steam selector is not on '0'. For more steam, turn
temperature dial to higher setting, e.g. '•••', and the steam
selector to 'Max'.
If temperature setting and steam selector setting are correct
and there is no steam, gently tap the soleplate on the ironing
board a few times. Move the variable steam selector from '0' to
'Max' a few times.
Iron may not be hot enough. Set thermostat to the 'Max'
position. Always allow iron sufficient time to heat up
(thermostat light goes off) before activating the variable steam
selector.
Water droplets
Overuse of steam burst. Allow more time between
coming from
each burst.
steam vents.
Iron may have been overfilled. Turn iron off, empty water and
follow instructions for filling.
Steam performance may be low if iron requires seasoning.
To season, use regular tap water for 1 or 2 tanks until steam
performance improves.
10
TOLL FREE: 1-800-798-7398
ONE (1) YEAR LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material and
workmanship for a period of one (1) year from the date of the original purchase, when utilized
for normal household use, subject to the following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions
within the warranty period, return the complete appliance and accessories, freight prepaid. For
Customer Service support, call 1 (800) 798-7398 or visit our website www.sharkcompany.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating
LLC will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost
of return shipping and handling must be included. *
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or
replacement of the unit at our option. This warranty does not cover normal wear of parts and
does not apply to any unit that has been tampered with or used for commercial purposes.
This limited warranty does not cover damage caused by misuse, abuse, negligent handling
or damage due to faulty packaging or mishandling in transit. This warranty does not cover
damage or defects caused by or resulting from damages from shipping or repairs, service or
alterations to the product or any of its parts, which have been performed by a repair person
not authorized by EURO-PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/
or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited
to the specific obligations expressly assumed by it under the terms of the limited warranty.
In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of
any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of
incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address
and phone number with a note giving purchase information, model number and what you
believe is the problem with item. We recommend you insure the package (as damage in
shipping is not covered by your warranty). Mark the outside of your package "ATTENTION
CUSTOMER SERVICE". We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change without notice.
OWNERSHIP REGISTRATION CARD FOR
CANADIAN CONSUMERS ONLY
Please complete and return within ten (10) days of purchase. The registration will enable
us to contact you in the event a product defect is discovered. By returning this card you
acknowledge to have read and understood the instructions for use, and warnings set
forth in the accompanying instructions.
RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7
PURCHASER: .........................................................................................................
ADDRESS: .............................................................................................................
DATE OF PURCHASE: .......................... MODEL: ................... SERIAL NO: .................
NAME AND ADDRESS OF STORE: .............................................................................
GI00
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