Publicidad
TROUBLESHOOTING
PROBLEM
Machine will not brew.
Machine turned off by itself.
E0 is flashing on screen and unit
will not brew.
Coffee basket is overflowing.
The Single-Serve functions are
not working while brewing coffee
in the carafe.
Pod brewer has a slow stream of
water, makes a short cup OR it
sputters as it brews.
Milk does not froth.
The CLEAN indicator is still on
after decalcifying.
SOLUTION
Turn off and unplug the machine for 1 minute or more.
Make sure there is water in the reservoir.
Make sure the removable reservoir is properly installed.
Make sure brew head is completely closed.
The machine's energy-save mode puts unit to sleep after
30 minutes of nonuse. Simply turn the START/STOP knob,
function knob or press any button to "wake up" the unit.
Unplug and plug in the machine. Perform an initial
clean cycle for pods and espresso brewing. Follow the
instructions on page 12, without inserting a pod or
espresso capsule.
If coffee ground basket is overflowing this could be
caused by overfilling with coffee grounds or using a
coffee grind that is too fine. See "The Quest for the
Perfect Cup of Coffee" on page 4 for suggestions on
how to find the right grind and portion.
Make sure paper filter is not used with gold tone filter.
Either one or the other should be used at a time, not both.
The Pod, Espresso, Steam and Hot Water functions
cannot be used while the 12-Cup Coffeemaker is brewing
coffee. Once the brew is complete and in WARM mode,
the Single-Serve functions can be used.
The piercing or exit needle may be clogged with coffee.
Remove pod capsule holder from your unit and then twist
off the funnel that makes up the bottom portion on the
holder. Use a paper clip to loosen the clog and push it
out. See page 18 of your instruction booklet and follow
steps 1–4.
Try removing the stainless steam wand tube from the
frothing mechanism by twisting it off. Rinse the tube,
dry off and replace on unit.
If milk still does not froth, clean the steam/frothing wand
further by following instructions on page 19.
Be sure the decalcification process was properly done
by following the instructions on page 11 for 12-Cup
Coffeemaker side and page 18 for Single-Serve side.
Run the decalcification process until the clean indicators
no longer appear.
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