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5.1.2
Troubleshooting Guidelines
If the battery LED power indicator is OFF
1.
2.
3. Unplug all the wires and reconnect. Check that the wiring on the battery has been
done correctly. Refer to Section 3.3 Cable Connections.
4. Turn on the circuit breaker.
5. Turn on the inverter.
6.
7. Disconnect the power cable connector.
8. Contact LG Energy Solution regional contact point.
If the LED power indicator is ON, but the battery is not charging or discharging
1.
troubleshooting guide for instructions.
2. Check the inverter's battery settings. Refer to the inverter's troubleshooting guide
for battery setup instructions.
3. If the battery is recognized, inverter setup has been completed successfully.
4. If the issue persists:
4-3. Unplug all wires and reconnect. Check that the wiring on the battery has been done
correctly. Refer to Section 3.3 Cable Connections.
4-4. Turn on the circuit breaker.
5.
circuit breaker
6. Contact LG Energy Solution regional service contact point.
LED Status
If the LED fault indicator is ON
1. Check if the inverter recognizes the battery. Refer to the inverter's troubleshooting
guide for battery setup instructions.
2.
company.
2-1. Send the fault ID to LG Energy Solution regional contact point.
2-3. Wait further instruction from LG Energy Solution.
3. If the inverter is not connected to the internet, check the inverter LCD to read the
battery's fault ID. Refer to the inverter's troubleshooting guide for instructions.
3-1. Send the fault ID to LG Energy Solution regional contact point.
3-3. Wait further instruction from LG Energy Solution.
LED Status
6 Uninstallation & Return
6.1 Return/Replacement Instructions
6.1.1
Uninstall the battery pack in the following order:
Front Protection Cover
Action
Power on
Charging
Discharging
Action
Fault
Uninstallation
1. Switch the inverter OFF before
beginning uninstallation of the battery
pack.
2. Switch circuit breaker OFF and make
sure it is in the OFF position.
3. Open the front cover, loosen 6 bolts
and remove the Front Protection
Cover.
M5 PH Bolt 6ea
4. Disconnect the cables.
5. Re-attach the Front Protection Cover
with M5 PH bolt 6ea.
6. Loosen 4 bolts and remove the Top
Cover.
M5xL65 Flange Bolt
Top Cover
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