Fault Name
error code
Over Voltage Fault2
DiagResultFault2 0x0001
Under Voltage Fault2
DiagResultFault2 0x0002
Over Temperature Fault2
DiagResultFault2 0x0400
Under Temperature Fault2
DiagResultFault2 0x0800
Over Charge Current Fault2
DiagResultFault2 0x0020
Over Discharge Current
DiagResultFault2 0x0040
Fault2
Over Charge Power Limit
DiagResultFault2 0x0080
Fault2
Over Discharge Power Limit
DiagResultFault2 0x0100
Fault2
External Communication
DiagResultFault2 0x4000
Failed (BMS-DC/DC LOC)
Internal Communication
Failed (MCU-BMIC Comm.
DiagResultFault2 0x2000
In BMS)
DiagResultHwFault2 0x0004
DiagResultHwFault2 0x1000
DiagResultFault2 0x10000
DiagResultHwFault2 0x0001
DiagResultHwFault2 0x0008
BMS Internal Fault2
DiagResultHwFault2 0x0200
DiagResultHwFault2 0x0100
DiagResultHwFault2 0x0040
DiagResultHwFault2 0x0002
DiagResultHwFault2 0x2000
Pack Under Voltage Fault2
DiagResultFault2 0x0008
Urgent Under Voltage Fault2 DiagResultFault2 0x0004
Sudden Voltage Drop Fault2
DiagResultFault2 0x80000
Cell Deviation Voltage Fault2 DiagResultFault2 0x4000000
Support action required
Begin RMA process with LG
Energy Solution.
the 'Home Battery Partner' > 'Technical Support' menu.
Battery pack On and check
additional errors. In case of
normal operation, charge the
First, proceed with RMD Wi-Fi direct connection as shown below.
battery pack to over SoC 5%
with inverter.
Begin RMA process with LG
if issue occurs repeatedly.
1. If there is a heat source
nearby or the exhaust
of the air conditioner is
directly blowing in it,
remove the heat source.
2. Lower the temperature
down to room temperature.
Rest until Battery
temperature matches room
temperature, then turn
on the CB. Begin RMA
process with LG if issue
occurs repeatedly.
1. If ice has built up on the
battery surface. Remove
Search and access the SSID of the RMD AP from a device (hereinafter referred to as a device)
ice.
supporting WLAN Station functions such as a smartphone.
2. Increase the temperature
RMD SSID has a structure of "RESU_+ RMD WLAN STM MAC ADDRESS". For the
up to room temperature.
devices below, the SSID of the RMD SoftAP is "RESU_RESU_44CBXXXC14F".
Rest until Battery
temperature matches
The password is 44CBXXXC14F1234('44CBXXXC14F' is RMD MAC ADDRESS, so it
ambient temperature, then
turn on the CB. Begin
RMA process with LG if
issue occurs repeatedly.
Check if the setup/wiring is
connect properly and inverter
turn on the CB.
Begin RMA process with LG
if issue occurs repeatedly.
Check the communication
line.
If there is no abnormality in
the communication line, turn
battery pack on and check for
additional errors.
Begin RMA process with LG
if issue occurs repeatedly.
Reconnect the cable between
Top cover assembly and
battery module assembly.
Enter the ID/Password and click 'Join' to go to the home screen.
Begin RMA process with LG
ID: installer / *Password: ####1234
if issue occurs repeatedly.
* '####' means the last four digits of Mac Address (ex. MAC address=44CBXXXC14F, ####
= C14F)
Click the 'Update' tab to check the battery status.
Try restarting the battery.
Begin RMA process with LG
if issue occurs repeatedly.
Battery pack On and check
additional errors.
In case of normal operation,
Charge the Battery pack to
over SoC 5% with inverter.
Begin RMA process with LG
if issue occurs repeatedly.
Begin RMA process with LG
Energy Solution.
Begin RMA process with LG
Energy Solution.
Begin RMA process with LG
Energy Solution.
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