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Troubleshooting
7
There is condensation on the product's internal walls.
• Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
• The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently;
if open, close the door.
• The door may be ajar. >>> Fully close the door.
There is condensation on the product's exterior or between the doors.
• The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will
dissipate when the humidity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and
carbonated water.
• Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without
free of odour.
• The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Micro-organisms may
spread out of unsealed food items and cause malodour. Remove any expired or spoilt foods from the product.
The door is not closing.
• Food packages may be blocking the door. >>> Relocate any items blocking the doors.
• The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the
product.
• The ground is not level or durable. >>> Make sure the ground is level and su ciently durable to bear the
product.
The vegetable bin is jammed.
• The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the
drawer.
If The Surface Of The Product Is Hot.
• High temperatures may be observed between the two doors, on the side panels and at the rear grill while the
product is operating. This is normal and does not require service maintenance!Be careful when touching these
areas.
WARNING
If the problem persists after following the instructions in this section, contact your vendor or an Authorised
Service. Do not try to repair the product.
WARNING
• This product can expose you to chemicals including Nickel (Metallic) which is know to the state of California
to cause cancer.
• For more information go to www.P65Warnings.ca.gov
• Note : Nickel is a component in all stainless steel and some other metal components.
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