Greengate
Occupancy Sensor
Quiet Time
Lighting will not turn
OFF automatically
Occupancy Sensor
or Time Clock
connections are
not present
Alert Mode
Connection
Issue
Lights will not
turn OFF from
wallstations
Alert Mode
If still having trouble with lighting not turning OFF, call Technical Services at 1-800-553-3879
9850-000362-06 page 25
October 2022
Verify that the occupancy sensor is not overridden (DIP Switch 8 up).
●
Verify that the occupancy sensor is properly sensing lack of motion, is not located within 4-6
●
feet of air vents, and is not installed close to indirect lighting. Make sensitivity adjustments if
necessary.
Place occupancy sensors in test mode to verify lighting turns OFF.
●
If your wallstation buttons have a Quiet Time button, ensure that this is not activated. Motion
●
sensors are ignored during the 60 minute Quiet Time count down.
To turn lighting OFF automatically, the room controller requires either a vacancy command
●
from an occupancy sensor, OR a time clock open command.
If Alert Mode has been activated, lighting will be on and full bright until the alert is cleared.
●
Disconnect contact into the Alert Mode terminal to verify normal operation resumes.
Troubleshoot the connected system to determine the cause of the alert signal.
Verify that all Click & Go Connections are connected to the correct ports for the accessories being
●
used.
If Alert Mode has been activated, lighting will be ON and full bright until the alert is cleared.
●
Disconnect contact into the Alert Mode terminal to verify normal operation resumes. Troubleshoot
the connected system to determine the cause of the alert signal.
Room Controller
www.cooperlighting.com