Elari fixiTone Air FT-2 Guia De Inicio Rapido página 5

Unable to pair to • Make sure that the battery of ELARI
external Bluetooth FixiTone Air is fully charged.
devices
• Keep the minimum distance between
ELARI FixiTone Air and your mobile
device (no more than 1 meter).
• Make sure you that the Bluetooth
mode on your mobile device is active
and the option "Visible to other Blue-
tooth devices" is on.
• On your mobile device: turn off and
then turn on the Bluetooth option;
remove headphones from the list of
Bluetooth devices on the external
Bluetooth device. Pair the headphones
with your mobile device again.
No sound • Check on the screen of the mobile de-
vice that the audio track is in playback
mode.
• Make sure that the headphones are
charged. Charge the headphones if
necessary.
• Check the volume on the headphones
and on the mobile device.
• Check the Bluetooth pairing.
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Can't hear other • Check microphone access, do noten-
person's voice in an sure you aren't covering the micro-
incoming / outgoing phone with your hand when talking.
call
• Check the volume level.
• Wind may create a background noise
registered by a microphone.
• Try stopping the call and calling back.
Headphones get • The headphones may get heated
heated during usage if continuously used for a long time.
It is normal and shouldn't affect the
performance or service life of the
headphones.
• If the headphones get overheated or
become too hot to touch, you should
stop using them for a while. If the
headphones keep heating, you should
contact the ELARI Service Centre.
Battery discharge pe- • Effective battery charge may decrease
riod has decreased due to excessively low or high sur-
rounding temperature.
• Effective battery charge also gradually
decreases due to natural wear and tear.
The sound played in Bluetooth audio devices buffer the
the headphones lags audio stream, which can lead to sound
behind a picture on lagging slightly behind a picture.
the screen or actions
in a game
If you are unable to solve the problem yourself, contact the support
service or the ELARI service centre.
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