QUESTIONS & ANSWERS
Questions
Unable to
charge
Stops working
during massage
Abnormal
noise
Reasons
The charger or charging
cable does not fit.
Power cord is not
plugged in tightly.
The battery runs out.
Touch the speed setting
button accidentally.
The pressure force is over
stall force, the device turn off.
The attachment is not
plugged in tightly.
Trouble shooting
Make sure to use the original
charger or charging cable to
charge.
Make sure the power cord
is attached in place.
Please charge the device.
Please check the screen and
the ON/OFF power switch.
Turn on the device again.
Make sure the attachment is
attached in place.
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