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If you experience Possible Causes and/or Recommended Solutions
Temperature is too
New installation - Allow 24 hours following installation for the refrigerator to cool completely.
warm
Door(s) opened often or not closed completely - Allows warm air to enter refrigerator. Minimize door
openings and keep doors fully closed.
A large amount of warm food has been recently added - Allow several hours for refrigerator to return to
normal temperature.
Check that the Temperature control(s) are set correctly for the surrounding conditions - Adjust the controls
to one setting colder. Check temperature in 24 hours. See "Using the Control(s)."
There is interior
Humid room - Contributes to moisture buildup in the refrigerator.
moisture buildup
Door(s) opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door
NOTE: Some
openings and keep door fully closed.
moisture buildup is
normal.
The ice maker is
The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water
not producing ice
shutoff valve fully open.
or not enough ice
A kink in the line can reduce water flow - Straighten the water source line.
(on some models)
Ice maker is not turned on - Make sure the ice maker wire shutoff arm or switch (depending on model) is
in the ON position.
New installation - Wait 24 hours after ice maker installation for ice production to begin. Wait 3 days for
full ice production.
Large amount of ice recently removed - Allow sufficient time for ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.
A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure - See "Water Supply Requirements."
The ice cubes are
The water valve is not completely open - Turn the water shutoff valve fully open.
hollow or small (on
A kink in the line can reduce water flow - Straighten the water source line.
some models)
A reverse osmosis water filtration system connected to your cold water supply can decrease water
NOTE: This is an
pressure - See "Water Supply Requirements."
indication of low
water pressure.
If questions remain regarding water pressure, call a licensed, qualified plumber.
Off-taste, odor or
New plumbing connections can cause discolored or off-flavored ice - Discard the ice and wash the ice
gray color in the
storage bin. Allow 24 hours for the ice maker to make new ice, and discard the first 3 batches of ice
ice (on some
produced.
models)
Ice stored too long can develop an off-taste - Discard ice. Wash ice bin. Allow 24 hours for ice maker to
make new ice.
Food odor transferring to ice - Use airtight, moisture proof packaging to store food.
There are minerals (such as sulfur) in the water - A water filter may need to be installed to remove the
minerals.
Replacement Parts
To order stainless steel cleaner, please call 1-800-4-MY-HOME
and ask for the appropriate part number listed below, or
contact your authorized Kenmore dealer.
20
All manuals and user guides at all-guides.com
ACCESSORIES
Stainless Steel Cleaner and Polish:
Order Part #D22 M40083 R
®
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