salt has clumped due to poor quality salt, rinse the brine tank
and fill it with salt of the correct quality.
• It is recommended to perform a forced manual regeneration if:
increased water consumption is expected on a given day or
when there is no salt in the brine tank
• If you see that the appliance is not working properly or that
there is a problem, stop using it, switch it off and contact the
supplier.
• All installation and repair work must be carried out by spe-
cialised and authorised technicians, or recommended by the
manufacturer.
Transportation and Storage
• Before storage, always make sure that the appliance has
been disconnected from the power supply.
• Store the appliance in a clean and dry place.
• When lifting and moving the appliance, grip only the special
recesses in the housing intended for this purpose.
• Do not lift the appliance by the electric or water cables, as it
may be damaged. Do not carry the appliance by the hoses,
injector and other delicate elements of the controller
Troubleshooting
If the appliance does not function properly, please check the
below table for the solution. If you are still unable to solve the
problem, please contact the supplier/service provider.
Problems
Possible cause
The
No power supply
device
does not
regener-
ate
Improperly
programmed
controller
The
Lack of salt in the
device
brine tank
delivers
hard
Contaminated
water
injector
Insufficient water
refill of the brine
tank
Pressure
Deposits of iron in
drop
the softener
Clogged water
installation
Controller's inlet
contaminated
with impurities
remaining from
installation works
Possible solution
Check electrical connec-
tions - fuses, plug, switch.
If necessary, regenerate the
device manually
Set the controller or contact
service in order to set the
controller properly
Refill salt and regenerate
the resin with the button of
immediate regeneration
Contact a service or clean
the injector
Check the time of brine
tank refill and regenerate
the resin
Clean the device and resin.
Increase the frequency of re-
generation and / or duration
of the back rinse
Check if impurities from
water did not clog the water
installation upstream the
device
Remove impurities and clean
the controller
Pressure
Contaminated
drop
pre-cleaning filter
cartridge
Air in the system
Too much
Clogged injector
water in
Foreign bodies in
the brine
the brine valve
tank
Power supply
interrupted
Too low pressure
The
device
in the water
does not
mains
suck the
brine
Clogged brine
supply hose to the
controller
Leak from the
brine supply hose
Damaged injector
Foreign bodies in
the valve
Constant
Power supply
leak to
interrupted
sewage
during regener-
ation
Error code identification (230459)
Error
Possible cause
codes
E1
The control board failed to read
the position of the disks within
1 minute:
1. The cable between the control
board and the location board is
broken or disconnected
2. Damaged control board
3. Damaged control board
4. Damaged motor or power
cord.
E2
The control board receives
more than one signal from the
location board
1. Damage to the location board
2. Damaged cable connecting
control board and location board
3. Damaged control board
E3
Control board error
E4
Control board error
Warranty
Any defect affecting the functionality of the appliance which
becomes apparent within one year after purchase will be re-
Clean the cartridge or
replace
Check the installation and
verify if brine is present in
the tank
Clean the injector
Replace the brine valve
Check the electrical con-
nections
Increase the pressure of
water at the inlet to the water
treatment system, to the
minimum of 1.8 bar
Check the brine supply hose
and remove any impurities
protruding the flow
Replace the brine supply
hose to the controller
Replace the injector
Check the inside of the
valve, remove any impurities,
check the operation of valve
in different regeneration
positions
Check the electrical con-
nections
Possible solution
1. Replace or con-
nect the cable
2. Replace the
control board
3. Replace the
location board
4. Replace or con-
nect the motor
1. Replace the
location board
2. Replace the
cable
3. Replace the
control board
Replace the control
board
Replace the control
board
11
GB