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Trouble Shooting Guide
Problem
No Sound
Low Volume Level
High Volume Level
Only One Side Has Volume
No Active Noise Cancelling
Product Registration Website: www.soulelectronics.com
Note: You must register your product for warranty
Customer Support: www.soulelectronics.com
Solution
Check plug; make sure it is plugged in all the way.
Check volume level, increase volume if necessary.
Check power, make sure device is on.
Check in-line controller, press center button to ensure it is not on Pause.
Make sure that the headphones are creating a proper seal around your ears.
Increase the volume level on your device.
Make sure that the Hi/Lo switch located In the battery compartment Is set to Hi.
Lower the volume level on your device or from your In line remote control.
Set the Hi/Lo switch located in the battery compartment to Lo.
Make sure that the plug has been inserted all the way into your device headphone jack.
Check the connection to the headphone input jack. Make sure the plug has been
inserted all the way.
Make sure the slide switch Is in the on position and the LED light Is on.
Replace the two AAA batteries.
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