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TROUBLESHOOTING GUIDE
PROBLEM
My refrigerator is not getting any power (no hum, etc.)
Food in the refrigerator compartment is freezing.
Food in the refrigerator is not cold enough.
Inside refrigerator temperature is too warm.
The outside of the unit is warm
There are many different noises we hear emanating from the
refrigerator at different times, including: loud sounds when it
is first turned on; fans running when the temperature is below
45°F; popping and/or cracking sounds; boiling or gurgling
sounds and snapping sounds.
There are vibrating or rattling sounds when the unit runs.
There is moisture appearing on the inside of the refrigerator
walls.
There is moisture appearing on the outside of the refrigerator
walls.
The door will not close completely.
SOLUTION
Make sure that the plug is in all the way
Make sure that the thermostat knob is set to a number from
1-6.
Check to see that a household fuse or circuit breaker hasn't
tripped.
Lower the number of the thermostat. (A higher number is
colder.)
Make sure that the door to the refrigerator is closed all the
way.
Check the ambient temperature. If it's very warm, this is
normal.
If you recently put very warm food in the refrigerator, this is
normal.
Make sure that the gasket around the door is free of debris. If
the seal is not tight, warm air from the environment may seep
in, causing it to run longer.
This is also normal after being turned on for the first time after
an extended time
Make sure that the temperature setting is at the desired selec-
tions. See "Using Your Appliance" for more details.
This could be caused by opening the door very often and
letting in warm air frequently.
This can be caused by warm food.
It can take at least four hours for your refrigerator to get to
its target temperature setting after being off for an extended
period of time.
This is a normal part of how a refrigerator works and is noth-
ing to be concerned about.
All of these noises are typical during normal operation and
cycles
Make sure the unit is level, it's not touching a wall and the drip
tray is placed properly. See the "Leveling The Unit" section
above.
This can be caused by debris in the door gasket preventing
a tight seal. As well, it is a normal occurrence if the ambient
air is humid. This can also occur if the door is opened very
frequently.
Make sure that your door is closing properly.
Make sure that the unit is not overstuffed with food packages.
Make sure that the shelves are in position.
Make sure the gaskets are clean.
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