Before you call for service...Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit GEAppliances.ca. You may not need to call for service.
WATER
Water pumped out
before cycle is complete
Water won't drain
Washer spins and pauses
at the beginning of cycles
Washer pauses during
wash cycle
Possible Causes
Lid lifted or cycle was put
in pause for over 24 hours
Drain hose is kinked or
improperly connected
This is normal
The Soak Option was
chosen
This is normal
What To Do
Reset cycle.
Straighten drain hose and make sure washer is not sitting on it.
Top of drain outlet should be less than 6 ft (1.8 m) above floor.
The washer is sensing the load.
This is normal. The washer alternates between agitate and soak during
these cycles to get your clothes cleaner with less wear.
Many cycles incorporate as series of soaks within the agitation period to
get your clothes clean with less wear.
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