Error messages and troubleshooting
Error message/
Fault
Er2
Er3
Er5
Er7
Lo
Device switched
on, display remains
black
The measured
reading is unusually
high or low.
The cuff does not
inflate at all or not
sufficiently.
AFTER SALES SUPPORT
866-633-4660
USA
Possible cause
The cuff does not
inflate sufficiently.
The cuff is too loose. Put the cuff on correctly
Strong vibration
during
measurement.
Measurement has
failed because you
moved or spoke.
Measurement
failed.
The battery charge
level is low; the cuff
is not inflated.
Batteries are dead
or not inserted
correctly.
The cuff is not
fitted correctly or
the posture is not
correct.
Cuff leaky.
The cuff is not fitted
correctly.
Error messages and troubleshooting
Solutions
Put the cuff on correctly
and take the measurement
again. See Seite 23.
and take the measurement
again.
Keep still and do not speak
during measurement.
Keep still and do not speak
during measurement.
Put the cuff on correctly
and take the measurement
again.
Insert two new batteries.
Insert the batteries with the
correct polarity.
If necessary, insert new
batteries.
Fit the cuff correctly,
remove any clothing from
your forearm and take the
measurement again. Hold
your wrist at heart height.
Contact Customer Service.
Put the cuff on correctly
and take the measurement
again.
us.info@medion.com
USA
27