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Idiomas disponibles
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Troubleshooting
Warning! If there is any anomaly, unplug your appliance. Only a qualified electrician
or competent person may carry out troubleshooting.
If there is any anomaly during operation, check the following points before calling our approved
after sales service or a qualified professional.
Problem
Appliance does not
work
Appliance freezes or
cools too much
The food is not frozen
enough.
Heavy build-up of frost
on the door seal.
Unusual noises
Water on the floor
Side panels are hot.
Some noises may be heard during normal appliance operation (compressor operating
cycle, automatic defrosting, circulation of the refrigerating gas through the appliance,
etc.).
If you cannot find the cause of the anomaly, only call our approved after sales service
or a qualified professional.
Possible cause
Temperature regulation knob is set at coldest
Mains plug is not plugged in or is loose
Fuse has blown or is defective
Socket is defective
Temperature is set too cold or the appliance
runs at Super modes.
Temperature is not properly adjusted.
Door was open for an extended period.
A large quantity of warm food was placed in
the appliance within the last 24 hours.
The appliance is near a heat source.
Door seal is not air tight.
Appliance is not level.
The appliance is touching the wall or other
objects.
A component, e.g. a pipe, on the rear of the
appliance is touching another part of the
appliance or the wall.
Water drain hole is blocked.
It's normal. Heat exchange parts are in the
sides.
Solution
Set the knob at other switch on the
appliance
Insert mains plug.
Check fuse, replace if necessary.
Mains malfunctions are to be corrected
by an electrician.
Turn the temperature regulator to a
warmer setting temporarily.
Please look in the initial Temperature
Setting section.
Open the door only as long as
necessary.
Turn the temperature regulation to a
colder setting temporarily.
Please look in the installation location
section.
Carefully warm the leaking sections of
the door seal with a hair dryer (on a cool
setting). At the same time shape the
warmed door seal by hand such that it
sits correctly.
Re-adjust the feel.
Move the appliance slightly.
If necessary, carefully bend the
component out of the way.
See the Cleaning and Care section.
Take gloves to touch sides if needed.
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