42 TROUBLESHOOTING
Problem
Washer will not operate
Washer not filling
properly
Water level is too low/
No water is visible in the
drum
Possible Cause
Door/lid is open.
Circuit breaker/fuse is tripped/
blown.
Control needs to be reset.
Start/Pause was not pressed after
a cycle was set.
Extremely low water pressure.
Washer is too cold.
Filter clogged.
Inlet hoses may be kinked.
Energy efficiency.
Insufficient water supply.
The washer door/lid is open.
Energy efficiency
Solutions
• The washer will not operate if the door/lid
is open. Close the door/lid and make sure
that nothing is caught under the door/lid
preventing it from closing completely.
• Check house circuit breakers/fuses. Replace
fuses or reset breaker. The washer should be
on a dedicated branch circuit.
• Press the Power button, then re-select the
desired cycle and press the Start/Pause
button.
• Press the Power button then re-select the
desired cycle and press the Start/Pause
button. The washer will shut off if the Start/
Pause button is not pressed within 60
minutes.
• Check another faucet in the house to make
sure that household water pressure is
adequate.
• If the washer has been exposed to
temperatures below freezing for an extended
period of time, allow it to warm up before
pressing the Power button.
• Otherwise, the display will not come on.
• Make sure the inlet filters on the fill valves
are not clogged. Refer to the filter cleaning
instructions.
• Check that inlet hoses are not kinked or
clogged.
• This is an High-Efficiency (HE) washer.
As a result, the water level settings for this
washer may be different than for conventional
washers.
• Make sure that both hot and cold water
faucets are turned on all the way.
• The washer will not operate if the door/lid
is open. Close the door/lid and make sure
that nothing is caught under the door/lid
preventing it from closing completely.
• This is an High-Efficiency (HE) washer. As a
result, the water level settings for this washer
may be different than on your previous
washer. The water will not normally cover
the clothes. The fill level is optimized for
the wash motion to achieve the best wash
performance.